Age UK Cheshire, Cheshire West Citizens Advice and DIAL West Cheshire work together to provide advice and information in all aspects of law, in Cheshire West. Our services are free, impartial, non-judgemental and confidential and can offer help on a range of issues including money, welfare benefits, employment, housing, and community care. Take a look at our websites below to find the provider that’s right for you, but don’t worry we can easily refer clients between our organisations.

Contact our Adviceline on 0344 245 1297 Mon - Fri 10 am to 4 pm

Age UK Cheshire

Age UK Cheshire provides free, impartial advice to people aged 55 and over in Cheshire West and Chester. We offer home visits to those unable to attend one of our offices or outreach appointments.
Our Information and Advice Casework service focuses on helping people with welfare benefits and income maximisation, although we take a holistic approach and aim to help people to find answers to a wide range of issues or queries.


For further information please telephone our Information and Advice Caseworkers on 01606 720434 (Vale Royal area)  01244 401500 (Chester and Ellesmere Port area)


Email:  (Vale Royal area)  OR (Chester and Ellesmere Port area)

Cheshire West
Citizens Advice

Citizens Advice provides free advice to people living, working in or visiting Cheshire West and Chester. We offer advice and assistance on all areas of law, including:

  • Debt and money management
  • Welfare benefits
  • Housing
  • Employment
  • Consumer
  • Health and Community care

We have town centre offices in Chester, Ellesmere Port, Northwich and Winsford, all open every weekday between 9 and 4. No appointment is required: just drop in and a trained adviser will help you get the advice you need.


Contact us on:

03444 772121

Mon - Fri 10 am to 4 pm